CONCIAIRGE
Voice AI for Short-Term Rentals
Capture every enquiry
Present your upsells naturally
Harness the full potential of your current systems
Experience the AI
Call one of the numbers below to immediately interact with our Voice AI demo. No wait times, just instant automation.
United States (Toll-Free)
+1 (888) 443-4406United Kingdom (Local)
+44 74141 32828Calls are routed through Twilio and may be recorded for quality assurance.
A complete integration for a truly intelligent experience
Integrated seamlessly within your PMS, our voice agent handles every enquiry keeping your team in the loop as a remote employee would. Unsure about a process, it transfers to a human colleague.
Benefits
Handle call surges without overstaffing.
Escalate the anomalies to your team while CONCIAIRGE handles routine calls.
Begin driving upsells before your guests arrive with our Pre-Arrival module.
Why Choose Short Stay Media?
| Text-Based platforms | Short Stay Media | |
|---|---|---|
| Setup | Lengthy onboarding | Done-for-you |
| Usability | Additional platform requiring internal training | Operates like a remote team member |
| Communication | Text only | Multimodal |
| Query handling | Distant, sometimes ignored | Warm reciprocated engagement |
70%
Fewer guest calls to handle
4.9+
Guest satisfaction rating
30%
More upsells through voice
Vacation Rental Revenue Calculator
Unlock added revenue potential for your vacation rentals. Calculate exactly how much more you could earn with upsells – in just a couple of clicks.
$6,363/month
Monthly ROI
Transportation Revenue:
$5,400
Labor Cost Savings:
$3,024
Total CONCIAIRGE Cost:
$2,061
Pricing Comparison
Fixed Tier
$0.30/min
$2,160
Simple flat rate pricing
Performance Tier
$0.23/min + 7.5% upsell fee
$2,061
Pay for performance model
Base Cost: $1,656
Upsell Fee: $405
Edit Assumptions
Transportation Upsell
$
%
Labor Cost Savings
min
$
Our Four Step Framework
01
Discovery
02
Integration
03
Launch
04
Continuous Optimization
What's Included
Choose the ones you want.
Modules
Custom Integration
Reporting
Industry Use Cases
Our Story
Founded by twin brothers Elliott & Eliseo Palous, Short Stay Media empowers short term rental operators with purpose-built tools to provide a five star guest experience. Having experienced the challenges faced working for a national operator, they’ve set out to contribute to the maturing segment.
Why Choose CONCIAIRGE?
CONCIAIRGE is built for the scaling operator needing flexibilty and tools that adapt accordingly. We’re building our solution with ease of integration in mind. We understand there are plenty of great tools on the market that can one day support voice integration. As such, our aim is to build exceptional voice agents for the sector.
Frequently asked questions
1. Why is there a set up fee for CONCIAIRGE Plus?
CONCIAIRGE Plus is installed by our team following your needs, in enabling a full digital transformation of your business. CONCIAIRGE Lite only requires an integration to your Property Management Software.
2. How much is the set-up fee?
Based on the scope of the work, whether opting for straightforward automations or a full digital transformation our installation fee ranges between 4-6 digits.
3. Can I get a better rate if more calls are made?
We operate on a degressive pricing module, allowing you to secure better rates as you grow.
4. How does the agent communicate internally?
CONCIAIRGE communicates using your preferred pre-existing channels (WhatsApp, Slack, Email etc)
5. Why choose CONCIAIRGE?
CONCIAIRGE is built for vacation rental operators with a clear objective of helping STRs improve guest experience and overall profitability in terms of sales, time and labour saved. CONCIARGE uniquely integrates into your operations to become your business’ central nervous system models to offer an unparalleled interactive experience both internally and externally.
6. How does CONCIAIRGE handle upsells?
CONCIAIRGE offers upsells for property managers with digitised access to offerings, such as guidebooks or guest communication apps. Successful upsells carry a 7.5% fee.
Pricing Designed For
All Season
Pay only for what you use
CONCIAIRGE Lite
$0.30 /min
Your Communications Assistant
- Free Setup
- PMS Integration
- Automations
- 20 Concurrent Calls
- Tracking & Analytics
Enterprise
Contact Sales
For Larger Operators
- Operators with a Portfolio >300 units
- Volume based pricing
- Early feature access
- Premium channel support
CONCIAIRGE Plus
Contact Sales
Bespoke Digital Transformation
- Full-Stack Integration
- Workflow Configuration
- Database Build
Schedule a Call
Experience CONCIAIRGE
- +44 7414 132828 (UK)
- +1 (888) 433-4406 (US)
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